The cargo most forwarders decline. Pure batteries, DG containers, oversized furniture, auto parts, photovoltaic and energy-storage equipment, machinery, and construction or fit-out materials move on documented SOPs and dedicated channels — with the correct paperwork prepared before the goods are booked, not after they are stopped.

What we carry

• Lithium batteries and battery-powered products, energy-storage units and power banks on designated channels
• Photovoltaic and energy-storage project equipment
• Oversized and awkward freight: full room-set furniture, machinery, presses, injection and packaging equipment
• Auto parts, tyres and industrial components
• Building, fit-out and construction materials for overseas projects
• Liquid, cosmetic and magnetic goods on declared sensitive-cargo lanes

How a special-cargo shipment is handled

1. Pre-screening: product composition, MSDS/SDS, UN number and packing group reviewed before we quote
2. Routing plan naming the approved carrier, channel and customs treatment
3. Export packing, either way round: crated by your own factory or built by us — plywood crates, ISPM-15 timber from a licensed operator, vacuum and desiccant protection, shock and tilt indicators where required
4. Marking, lashing and securing to carrier and destination standards
5. Export declaration, import clearance, then DDP or DDU delivery to site, port or warehouse

Project logistics under one plan

We split urgency across modes instead of choosing one: high-value electronics by air DDP, heavy structures and fit-out material by sea DDP, consolidated from several suppliers into one schedule. A Germany hospitality fit-out of 880 CBM ran this way — electronics in roughly 7 days, furniture and materials in roughly 28 days, delivered on schedule with zero damage. Solar and energy-storage deliveries have run three overseas projects with zero damage, zero delay and zero customs holds.

Pre-declaration is a condition of carriage, because undeclared sensitive goods cause customs holds that affect the whole container or ULD. Transit times are approximate and vary by carrier, routing, season and customs. We decline goods that infringe a third party’s brand rights, items shipped without the required brand authorisation, and anything prohibited by the origin, transit or destination country.

FulfillDock by SBT (Shenzhen Shibotong International Logistics Co., Ltd.) is a China-based third-party logistics provider and international freight forwarder. Since 2011 we have helped US and European e-commerce brands turn China’s manufacturing strength into a delivery advantage, running one integrated chain — receiving, warehousing, fulfillment, customs clearance and last-mile delivery — so sellers on Amazon, Shopify, TikTok Shop, eBay and independent storefronts can scale without building logistics themselves.

The scale behind that promise: 24,000 square metres of networked cloud-fulfillment space across three Chinese warehouses — Shenzhen (head office plus a 3,000 m² warehouse), Suzhou (13,000 m²) and Dongguan (8,000 m²) — positioned inside the South China and Yangtze Delta export ecosystems close to both factories and ports, and supported by 20+ domestic receiving hubs across Shenzhen, Dongguan, Zhongshan, Yiwu and Suzhou. Overseas, staffed stations in Los Angeles, New York, Germany, the UK and Japan pair with in-country clearance teams, while long-term partnerships with more than 20 major shipping lines and airlines give us allocated fixed space on the lanes that matter most.

Today we deliver to 50+ countries through 50+ official shipping channels and handle more than 800,000 CBM a year for 10,000+ active clients — 30,000+ businesses served to date, with a client repeat rate above 85%. Our service stack covers the full cross-border journey: ecommerce fulfillment and cloud warehousing; Amazon FBA prep and first-leg delivery; small-parcel dropshipping; country-specific direct shipping lines; door-to-door sea and air freight DDP with duty pre-paid and VAT/IOSS handled; hybrid sea-air combinations for peak season; and dedicated channels for special cargo such as batteries, oversized furniture and project equipment.

What sets us apart is execution and accountability. Orders placed before our 16:00 China cutoff are picked, packed and handed to carriers the same day, with tracking live the same day and a mis-pick and mis-ship rate under 0.01%, measured per order line. A team of 100+ staff — around 70% of them in customs clearance, solution design and after-sales follow-up — means every shipment is owned end to end by one English-speaking account manager, backed by a 2-hour response and 24-hour resolution promise on any exception. There is no minimum order quantity, and we reply to every inquiry within 24 hours.

Part of the SBT Logistics family: our China domestic platform is Shibotong International Logistics (www.sbt56.com), and our sister international brand is FulfillNexa by SBT (www.fulfillnexa.com).